Privacy Policy

1. Introduction

Welcome to Customer Support India. We are committed to protecting your privacy. This policy outlines how your personal data is collected and used at our TV repair and service center.

2. Information We Collect

• Personal Info: Name, phone, email, address, TV model.
• Service Records: Repair history, technician notes, appointments.
• Payments: Billing address, secure transactions.
• Technical Data: IP, browser, cookies, device type.

3. How We Use Your Information

• Manage and schedule repair services.
• Confirm appointments and service updates.
• Customer support and quality feedback.
• Enhance website and services.
• Send promotions (if opted in).

4. Sharing and Disclosure

• Technicians: For servicing appointments.
• Payment Gateways: For secure transactions.
• Legal: When required by law.

5. Data Security

• Data encryption (SSL/TLS).
• Access controls & regular audits.
• Secure booking & payment systems.

6. Data Retention

We retain information only as long as necessary. Repair records are kept for at least 2 years.

7. Cookies and Tracking

We use cookies to enhance your experience. You may disable cookies in browser settings, but some features may be affected.

8. Third‑Party Links

External links on our website may lead to other privacy policies. We are not responsible for those policies.

9. Your Rights

• Access, correct, or delete personal data.
• Withdraw marketing consent anytime.
• Lodge complaints with data authorities.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Major changes will be notified via our website or email.

11. Contact Us

Thank you for trusting [Customer Support India] with your TV service needs.